OUR PRIVACY POLICY

ZenVest Property Consulting Pty Ltd (“ZenVest,” “we,” “us,” or “our”) is committed to protecting your privacy and complying with applicable privacy and data protection laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our services, including when you provide information through our website and webforms.

Information We Collect

We may collect personal, financial, and investment-related information necessary to provide our services. This includes, but is not limited to, your contact details, property investment preferences, financial status, and website usage data. Additionally, we may collect anonymized data to enhance our business operations and improve user experience.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To assess your investment goals and preferences and deliver tailored property-buying advisory services.
Communication: To respond to inquiries, provide service updates, and send relevant marketing materials (you may opt out at any time).
Marketing & Promotions: To send you marketing materials and information about our services.
CRM & Lead Management: To log and manage your details in our CRM system for tracking, follow-ups, and improving our services.
Website Enhancement: To analyze website usage and improve user experience.
Legal & Compliance: To comply with legal and regulatory requirements.
Anonymized Data Analysis: We may aggregate and anonymize your data for business analysis and improvement without personally identifying you.

Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information under the following circumstances:

Trusted Third-Party Service Providers

We may share your information with third parties that assist us in providing services, including:

CRM and lead management platforms
IT, analytics, and marketing service providers

These service providers are contractually obligated to maintain the confidentiality and security of your information.

Legal Compliance & Business Transactions

We may disclose your personal information if:

Required by law, regulations, legal proceedings, or court orders.
Necessary to protect our rights, property, or safety, or that of our clients and partners.
In the event of a business merger, acquisition, or sale, where your information may be transferred under confidentiality agreements.

Data Security & Retention

Security Measures

We implement industry-standard security measures, including:

Encryption and access controls
Secure storage solutions
Regular monitoring to prevent unauthorised access, disclosure, or alteration

While we take reasonable steps to protect your data, no online system is completely secure.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

Your Rights & Choices

Your Rights

Under applicable privacy laws, you have the right to:

Access, update, or correct your personal information.
Request deletion of your data, subject to legal obligations.
Withdraw consent for marketing communications by using the “unsubscribe” link in emails or contacting us directly.

Exercising Your Rights

To exercise any of your rights, please contact us using the details provided in the contact section.

Cookies & Tracking Technologies

We use cookies to track website usage and improve your experience. You can choose to disable cookies in your web browser settings. However, this may limit your ability to use certain features of our website.

Cross-Border Data Transfers

Your personal information may be processed in jurisdictions outside Australia where our service providers operate. By submitting your data, you consent to such transfers, ensuring compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, with the “Effective Date” indicating the latest revision.

Contact Information

If you have any questions or wish to exercise your rights, please contact us at:

📧 Email: info@zenvestproperty.com.au
📞 Phone: ‪0485 873 453‬